DURGAPUR GOVERNMENT COLLEGE

(GOVERNMENT OF WEST BENGAL)

(NAAC Accredited College with A Grade)

  • Jawaharlal Nehru Avenue, Durgapur, Paschim Bardhaman, West Bengal, India - 713214

Grievance Redressal

Collegiate Student Grievance Redressal Committee (CSGRC)

Durgapur Government College

 
The previously known "Grievance Redressal Cell" in any college in India is nowadays called the " Collegiate Student Grievance Redressal Committee (CSGRC)" by virtue of the UGC Regulations, 2019. That the scope of work of this body in a college has been changed significantly is apparaent from this new designation. The details in this regard can be found in the UGC website.
our college also has a link under "Useful Links" to the UGC Website. The CSGRC under the chairmanship of the Principal of the college takes proper note of genuine grievances (in fields specified in the said UGC Regulations, 2019) communicated by the concerned students (including existing students, immediate past students and also the admission-seeking potential students of the college) and redress such grievances in the most appropriate, efficient and rational manner possible.
This college continues to progress in its desired path, as it believes that: a genuinely peaceful, rational and non-exploitative environment is a basic requirement for fulfilling the societal commitment of any higher education institution (HEI) in the country. The CSGRC of Durgapur Government College works dedicatedly keeping this philosophy in mind. The grievances of students are to be communicated preferably by letter (paper copy) and/or email. It is to be noted that this college has put in place:
(i) The "SAMADHAM" Letter Box (for submission of students' grievances in conventional paper-copy letter). It has been placed at a very convenient spot, just to the left of the entry gate to the main administrative building of the college, which houses the Principal's office and several other sections.
(ii) An email id ( dgcgrievanceredressal@gmail.com ) for its Collegiate Student Grievance Redressal Committee (CSGRC). Any aggrieved student of this college can use this email id for communicating her/his grievance (s) through email.

It would be appreciated by the college authority if the aggrieved student/guardian communicated the grievance in multiple modes, as this would practically enhance the probability of the grievance being noted at the earliest by the authority.

Composition of Grievance Redressal Cell (Year: 2021-2022)

No Name & Designation Contact No. e-mail ID
1 Sri Subrata Ghosh
Associate Professor of Geology (Jt. Convener)
9433271418 sg1961@gmail.com
2 Dr. Snigdha Chandra
Associate Professor of Chemistry (Jt. Convener)
9083015841 snigdha.chandra@rediffmail.com
3 Dr. Sudipta Das
Associate Professor of Zoology (Member)
9474532666 sudipta91@yahoo.co.in
4 Sri Siddhartha Sankar Rej
Associate Professor of Geology (Member)
9434475886 siddhartharej@gmail.com
5 Sri Amitava Samanta
Associate Professor of Mathematics (Member)
9434471300 amitavasamanta1959@gmail.com
6 Sri Tapanava Sarkar
Office Staff
9434949606 tapanavasarkar@gmail.com
7 Smt. Mithu Ghosh
Office Staff
8116132327

 

Prescribed format to send letters to the Grievance Redressal cell can be obtained from the college office.